Contact Us

Customer Care Team


Nerium’s Customer Care Team is tasked with one simple mission: keeping you happy. We are here to help and, when we learn about an issue, our goal is to make it right. Please don’t hesitate to contact us!

Contact Information


Phone: 852.3998.5888

Phone Hours: M-F 10:00 a.m. - 7:00 p.m. HKT

*Customer Service Information Desk and Will Call are closed at 7pm

Closed on Saturday, Sundays and Public Holidays

Email: support.hk@nerium.com

Support Website & FAQ: neriumsupport.com